Showed broken digger here:
Took Chris’s advice, contacted Fiskars along with photo. They replied with an email and claim number.
Thank you for contacting Fiskars, this is an auto response email confirming we have received your contact. Please read all instructions listed below.
We are working hard to process your claim as quickly as possible. Unless we have a question or concern with your claim, an email will be sent to you when your replacement part or item has shipped. Typically you should receive within 14-21 business days.
For your reference, your claim has been saved in our system using the case number below.
That was June 4th.
I emailed them again yesterday, and all I’ve received is another auto-response.